Warranty Information

12-Months Free Warranty Coverage!

All new goods supplied by us are warranted free from defects for 12 months from the date of supply (unless otherwise stated).

This warranty does not affect your statutory rights as a consumer. If new goods develop a defect during the 12 month warranty period, you should follow our returns procedure. In the event of a valid claim for a defect in the new goods then we will repair or replace those goods.

Benefits Of Our 12-Months Warranty Coverage:

  • All replacement parts or products are included free of charge
  • Fault replication and labour are also included free of charge
  • We quote an extremely quick turnaround time of 30 days!
  • Extremely simple set-up

Extended Warranty Available

Extended warranty is available from specific product brands, the first 12 months would be under Music Matter, any extended warranty included or offered would be fulfilled by the relevant brand or brand distributor.

In the event of a defect after the 12 months warranty with ourselves then the warranty repair or replace procedure would be dealt with directly with the specific brand support team.