Returns and Replacements
30 Day Return Policy
At Music Matter, our goal is to ensure complete satisfaction with your purchase.
If, for whatever reason, you are dissatisfied with your purchase, you can return it to Music Matter within 30 days of receiving the item, providing it arrives back in an "as new" condition.
You have the option of receiving a full refund / exchange within 14 days, or, exchange / credit only within 30 days.Full Refund Within 14 days
In order to receive a full refund, you must notify us within 14 days of receiving the goods. Once you have notified us you will have 14 days to return the product to us.
Exchange Within 30 days
In order to exchange an item, you must notify us within 30 days of receiving the goods. Once you have notified us you will have 14 days to return the product to us. Goods received back 14 days after the cooling of period ends may be rejected.
Your returns period starts the day after you receive the item(s)