Privacy Policy


Last Updated: 1st May 2018 at 15:33pm

General Information

Music Matter is fully committed to protecting & respecting your privacy and any information provided by the customer. This Privacy Policy sets out details of the information that we may collect from you and how we may use that information. This Privacy Policy should be read alongside, and in addition to, the Terms and Conditions and the Cookies Policy. Please read this Privacy Policy carefully. This Privacy Policy applies only to your use of the Music Matter Websites. Partner Institutions who provide Finance Options (DEKO) or other linking sites found on the Website may also gather information and you should consult those other parties’ privacy policies as appropriate and applicable. 

Music Matter is committed to meeting requirements laid out within the Data Protection Act 1998 and the EU General Data Protection Regulation. Both regulatory bodies are referred to in this Privacy Policy as the “Data Protection Laws”. The Data Protection Laws give you various rights regarding the way in which we store and use your information. These are set out below in the sections “Your rights under the Data Protection Laws”. 

In this Privacy Policy, references to “Music Matter”, “we” or “us” are to Matter Retail LTD (UK company number 06920634), B8 Ribble Court, Red Scar Business Park, Preston, PR2 5NJ, United Kingdom, who will be the controller of any personal data processed as described in this Privacy Policy. For the purpose of the Data Protection Laws, Matter Retail LTD is the data controller & in certain instances Data Processor.

Please contact Music Matter's Privacy Department to make a request under the Data Protection Act or EU data protection regulation or if you have any questions about your personal information. 

Privacy Department
Music Matter
B8 Ribble Court
Red Scar Business Park
United Kingdom

If, following Music Matter's Privacy Department's reply you remain dissatisfied, you may contact the Information Commissioner. Details of how to take your complaint further can be found on the Information Commissioner’s website. 

Detailed Privacy Information:

By agreeing to the terms of our Privacy Policy, you consent to the collection, storage, processing and sharing of your Personal Data and other information on the basis set out above.

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. 

You can obtain further information about data protection and privacy laws by visiting the Information Commissioner’s website at:

Digicert SSL Protection

All transactions and information submitted to the Music Matter website are protected by 256 Bit SSL encryption technology . Music Matter (Matter Retail Ltd.) does not store or retain your credit/debit card information.

Look for the DigiCert® Secure Trust Seal in the footer of all our website pages and you can click to verify the certificate for This secure website certificate is your guarantee that all information entered on our website is 100% secure.

All personal details which you provide to us are protected by DigiCert SSL encryption technology. When you place an order on the Music Matter website, we treat the information you enter as private. The information is kept on a secure server protected from outside parties.

You should be aware that if we are requested by the police or any regulatory or government authority investigating suspected illegal activities to provide your user information and/or information concerning your activities whilst using the Website we may be legally obliged to do so.

We use cookies on the site which are detailed under our Cookies policy page.