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Privacy and cookies

  • Cookies
  • Privacy Policy

A cookie is a very small text file sent from a web server and stored on your computer when you browse some websites.

The Music Matter website uses cookies as they are essential to the normal operation of the site. They allow you to add products to your basket and for the site to remember that you are logged in. You can remove or block these cookies using your browser setting but doing so will prevent you from using many parts of our site.

We have categorised our cookie usage into three categories as per the International Chambers of Commerce guidelines. Cookies deemed as “Strictly Necessary”, cookies classed as “Performance Cookies” and cookies classed as “Targeting Cookies”. The following table describes the cookies we use on this site and why we use them.

Strictly Necessary
Session Cookies - We use a session cookie to remember your log-in for you and what you’ve put in the shopping basket. These we deem strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken. More information on session cookies and what they are used for at

Performance Cookies
Google Analytics - we use this to understand how the site is being used in order to improve the user experience. User data is all anonymous. You can find out more about Google’s position on privacy as regards to its analytics service at

Targeting Cookies
Social buttons - On many of the pages of the site you will see ‘social buttons’. These enable users to share or bookmark the web pages. There are buttons for Twitter, Google +1, Facebook ‘Like’ and additional functionality offered by the ‘Add This’ service. You can find out more about the ‘Add This’ service and their position on privacy as regards to its social media buttons

Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete Music Matter cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, "Private Browsing" in Firefox and Safari etc.)

Music Matter (Matter Retail Ltd.) respect your personal information and comply with applicable UK Data Protection legislation. When you shop with Music Matter (Matter Retail Ltd.), we collect personal information from you such as your name, e-mail address, billing address, shipping address, telephone number and your chosen password.

We may also collect the URL you came from, IP address, domain type, browser type, the pages of our site that were viewed during your visit, the advertisements you clicked, and any search terms that you entered on our site.

All transactions and information submitted to the Music Matter website are protected by 256 Bit SSL encryption technology . Music Matter (Matter Retail Ltd.) does not store or retain your credit/debit card information.

Look for the DigiCert® Secure Trust Seal in the footer of all our website pages and you can click to verify the certificate for This secure website certificate is your guarantee that all information entered on our website is 100% secure.

All personal details which you provide to us are protected by DigiCert SSL encryption technology. When you place an order on the Music Matter website, we treat the information you enter as private. The information is kept on a secure server protected from outside parties.

We use the information only for the following purposes:

Processing of your orders, statistical purposes to improve the Music Matter Website and its services to you, to improve site content, to serve the advertisements you see on our site and if you so choose, to notify you of products or special offers that may be of interest to you.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999. You may unsubscribe from our mailing list at any time by clicking "unsubscribe" in a promotional email or newsletter, or by sending an e-mail to notifying us that you no longer wish to receive promotional e-mail from us.

You should be aware that if we are requested by the police or any regulatory or government authority investigating suspected illegal activities to provide your user information and/or information concerning your activities whilst using the Website we may be legally obliged to do so.

We use cookies on the site which are detailed under the Cookies section on this page.

Questions about our Privacy Policy should be directed by email to or be submitted in writing the following address:

Privacy Compliance
Music Matter
E101 Red Scar Business Park
Longridge Road