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Music Matter has been awarded a Google Certified Shops badge. The Google Certified Shops badge is awarded to e-commerce sites that demonstrate a track record of on time shipping and excellent customer service. Because we are a Google Certified Shop, you have the option to select free purchase protection from Google. Then, in the unlikely event of an issue with your purchase, you can request Google’s help, and Google will work with Music Matter to address the issue. As part of this, Google offers up to £1,000 lifetime purchase protection for eligible purchases. Google purchase protection is entirely free.
Music Matter has also partnered with the customer reviews platform TrustPilot to independently manage our customer reviews so that they can share their experiences of shopping with us. We value all of the feedback we get and we are proud of the service we offer, but we are always looking for ways that we can improve. Click here for the full Music Matter reviews page on TrustPilot.